Privacy Policy

Last updated: 22 July 2026

Pharmacy Weight Loss Hucknall | GPhC No. 9012511 | Last updated: July 2026

We are committed to protecting your personal data and handling it responsibly. This policy explains how Pharmacy Weight Loss Hucknall collects, uses, and safeguards your information in accordance with UK GDPR and the Data Protection Act 2018.

Who We Are

Pharmacy Weight Loss Hucknall is a GPhC registered online pharmacy weight loss clinic (GPhC No. 9012511) serving patients in Hucknall, UK. We act as the Data Controller for all personal information collected through our services.

Data We Collect

When you use our services, we may collect the following information:

Personal details: Full name, date of birth, address, and contact information
Health information: Medical history, current medications, weight, BMI, and details relevant to your weight loss treatment
Payment information: Billing details processed securely through our payment provider
Technical data: IP address, browser type, and website usage information collected automatically when you visit our site

Health data is classified as special category data and is handled with the highest level of care and security.

How We Use Your Data

We collect and process your data for the following purposes:

To assess your suitability for weight loss treatment and for our pharmacist to review and approve your consultation
To dispense and arrange delivery of your medication, which is sent within 1 working day of pharmacist approval
To maintain accurate clinical records and ensure continuity of care
To communicate with you regarding your order, treatment, and any follow-up support
To comply with our legal and regulatory obligations as a GPhC registered pharmacy
To improve our services and website based on usage data

We process health data on the basis of providing healthcare services to you. Other personal data is processed based on our legitimate interests or your consent, depending on the context.

Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our site. Cookies are small text files stored on your device.

We use the following types of cookies:

Essential cookies: Required for the website to function correctly
Analytics cookies: Help us understand site traffic and user behaviour in an anonymised format
Functional cookies: Remember your preferences to enhance your experience

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

Third Party Sharing

We do not sell your personal data to any third parties. We may share your information only in the following limited circumstances:

Healthcare providers: Where clinically necessary or required for your care
Delivery partners: Your name and address are shared solely to fulfil your medication delivery
Payment processors: To securely handle your transaction
Regulatory authorities: Such as the GPhC or NHS, where we are legally required to do so

All third parties we work with are required to handle your data securely and in accordance with UK data protection law.

Data Retention and Security

We retain patient records in line with NHS and GPhC guidelines, typically for a minimum of eight years for adult records. We use appropriate technical and organisational measures to protect your data against unauthorised access, loss, or disclosure.

Your Data Rights

Under UK GDPR, you have rights in relation to your personal data. You have the right to access the data we hold about you, request corrections to inaccurate information, ask us to delete your data where appropriate, and object to or restrict how we process your information. You may also request that we transfer your data to another provider.

To exercise any of these rights, please contact us using the details below. We will respond to all data-related requests within 48 hours and aim to resolve matters promptly and fairly. If you feel your rights have not been respected, you are entitled to raise a concern with the relevant supervisory authority for data protection in the UK.

Contact Us

If you have any questions about this privacy policy or how your data is handled, please get in touch with us:

Pharmacy Weight Loss Hucknall
GPhC No. 9012511
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

We aim to respond to all data-related enquiries within 48 hours.